Developing Business Strategy for A Smart Pillow Start-Up in the Malaysian Bedding Industry: A Case Study of Urspillow Inc.

Authors

  • Peihuan Luo Universiti Putra Malaysia
  • Abdul Rashid bin Abdullah

Abstract

The rising prevalence of sleep disorders in Malaysia creates a market opportunity for innovative sleep technology. This study develops a business strategy for UrsPillow Inc., a smart water pillow startup in Kuala Lumpur, using PESTEL, Porter’s Five Forces, SWOT, and a survey (n=78). Key findings: 70.5% experience insomnia, 75.6% have morning neck/back pain, 91.0% struggle waking up, 92.3% are willing to use a water pillow, and 79.5% consider the pillow very important. Financial projections show first-year sales of MYR 1.85 million and a payback period of 1.06 years. A differentiated strategy targeting middle-income earners and insomnia patients is proposed.

Published

2026-06-03

How to Cite

Peihuan Luo, & Abdul Rashid bin Abdullah. (2026). Developing Business Strategy for A Smart Pillow Start-Up in the Malaysian Bedding Industry: A Case Study of Urspillow Inc. International Journal of Sustainable Business and Social Science, 1(2). Retrieved from https://mcglobaledu.com/journal/ijsbss/article/view/28